Keep up to date - coronavirus information

Updated 31 March 2020

Playgrounds and Clubs Close, BBQs and Water Fountains Turned Off as COVID-19 Measures Increase

Families Urged to Stay Active Despite Restrictions

The Town of East Fremantle has responded to advice issued by the Federal Government and from today, Tuesday 31 March 2020, will be fencing off and closing playgrounds Town-wide, closing clubs and disabling barbeques and water fountains to reduce the community’s risk.

These measures will help the Town to enforce new guidelines on social distancing in public places, and these decisions have been made to restrict and prevent the spread of COVID-19.

Under the WA Government’s Preventative Restriction of Activities Direction, a person must refrain from undertaking or engaging in an affected activity, which includes a gathering of two or more people, who do not ordinarily reside at the same premises, for the purposes of participating in a sporting activity (the exception to this are couples and families who live each day in the same household).

In implementing this directive, effective today, the following Council-owned community buildings within the Town of East Fremantle will be closed;

  • Camp Waller
  • East Fremantle Bowling Clubhouse
  • East Fremantle Cricket / Lacrosse Clubhouse (Preston Point Reserve)
  • East Fremantle Croquet Clubhouse
  • East Fremantle Football Club (East Fremantle Oval)
  • East Fremantle Junior Cricket / Football Clubhouse (Henry Jeffery Oval)
  • East Fremantle Tennis Pavilion
  • EH Gray Midwife Centre
  • Glyde In
  • Leeuwin Scout Hall
  • Sumpton Green
  • Tricolore Community Centre 

Please note that under the Public Health Act 2016 (WA), it is an offence for a person to fail, without reasonable excuse, to comply with any of these directions, punishable by a fine of up to $20,000 for individuals, and $100,000 for bodies corporate.

Today’s announcement follows actions taken by the Town, again in line with Government directives, to disable the Town’s barbeques, water fountains and to close/fence off all playgrounds.

Mayor Jim O’Neill said these were tough measures to implement, as the Town understands that families throughout East Fremantle have children of all ages who are at home due to the early start of the school holidays, and recognised the impact this decision would have.

“As a teacher and as a parent I get that this is disappointing, as in normal circumstances we strongly encourage families to use these facilities, but this is not a normal situation.  We are battling this pandemic, and taking swift, strong action now will protect our community,” Mayor Jim O’Neill said.

He advised that many families are staying indoors, which is the safest course of action, but recognised that children and young people still need fresh air and exercise.

“In groups of two, we encourage parents and siblings to still go for walks, ride bikes and get some physical activity each day as this is crucial to physical and mental health, and East Freo has some of the most beautiful river-side walks and bike tracks in Perth.”

Beyond this, there are many online resources available, through schools and other sources, to help keep the young (and the not so young) entertained over the school holidays.

Social media also provides great opportunities for the community to connect and share resources such as movies, audiobooks, online musical concerts, choirs, and workouts that can be done at home.  With many people on leave or working from home, this is a great time to do some online study to develop a skill or get a qualification that might not ordinarily have been possible.

Mayor O’Neill said: “We may be socially distant, right now, but we can still be a united community, and I encourage all of East Freo to find ways to reach out – safely – to share skills and ideas make connections.”

Soon the Town will launch a new community connection program, that will facilitate a link between vulnerable members of the community and local volunteers who want to lend a hand.  A further announcement on this will be made shortly.

Updated Friday 27 March 2020 - Town of East Fremantle Office Closure

The Town of East Fremantle as at today, Friday 27 March 2020, is now closed, with all administration staff now working remotely.

The Town will still be conducting its normal business, with all systems and services operational, but our residents, clubs and associations and customers are asked to defer all non-essential matters.  This will enable staff to maintain operations and focus on putting safeguards in place to respond to the COVID-19 crisis.

We understand this will reduce access to our customer services so we encourage our community members to call us on 9339 9339 or to send an email to admin@eastfremantle.wa.gov.au or to conduct transactions via our website at http://www.eastfremantle.wa.gov.au

Essential services are still being provided, including waste and recycling collections.

We regret any inconvenience caused and thank you for your cooperation and patience.

Updated Thursday 26 March 2020 - Assistance for Local Businesses, Clubs, Residents

Relief Measures Effective Immediately

The Town of East Fremantle has taken swift and decisive action today announcing a range of measures to assist local businesses, clubs and residents, thereby offsetting some of the financial pain caused by new restrictions imposed in response to the COVID-19 health emergency.

To help local pubs, clubs, restaurants, cafes, gyms, and all other businesses whose operations are impacted by new State and Federal government restrictions, the Town has implemented the following measures.

EFFECTIVE IMMEDIATELY

For Business and Clubs

  • Lease payments and fees and charges on Town-owned buildings for periodic users and assets are suspended for the next three months
  • Waiving of all penalty interest, instalment interest and instalment admin charges for the balance of the financial year
  • Food businesses providing take-away services will have no inspection fees
  • Free access to business advisory services
  • Refund all cancelled bookings
  • Faster terms of payment for creditors

EFFECTIVE 1 JULY 2020 COMMITMENT TO INTRODUCING

For our residents for 2020/2021 (next financial year – 1.7.2020 – 30.6.2021)

  • There will be a zero per cent (0%) rate revenue increase
  • A zero per cent (0%) increase in fees and charges
  • A zero per cent (0%) increase in wages and salaries for Town staff

Mayor Jim O’Neill said that the he and his fellow Councillors, and Town management and staff had great empathy for the devastating economic impact of the COVID-19 crisis, and have worked together to develop a suite of measures to cushion the blow.

“We know our community are hurting, and are worried about the future,” he said “and we want them to know that we are united in this concerted effort to offer some comfort as we navigate this crisis together.”

He explained that the measures would share the load across the Town, affecting staff and contractors, clubs, local businesses and residents alike, recognising that all of East Fremantle is affected by recent events, and has called for the community to come together.

“We need to support each other, patronise local businesses wherever possible and reach out to the vulnerable members of our community” Mayor O’Neill said.

Those seeking details of these new measures should call 08 9339 9339 to speak to Town staff.

Update Tuesday 25 March 2020 - Town Hall Administration office, Depot Office and Tricolore Community Centre Office and Day Centre Closed 

Our Commitment to Community Health

In the interests of community health and effective from Tuesday 25 March 2020, the Town of East Fremantle’s administration building, the office at the Town’s Depot in Allen Street and the Tricolore Community Centre Office and Day Centre are closed to the public. 

Neighbourhood Link services, such as one-on-one social support and home help, will continue for time being, subject to changes.

Update Monday 24 March 2020 -Town Hall Administration and Depot Closed

In the interests of community health and effective from Monday 23 March 2020, the Town of East Fremantle’s administration building and the office at the Town’s Depot in Allen Street are closed to the public. 

Community Services – Aged Cared Services

The Town’s Neighbourhood Link services held at Tricolore Community Centre, including the Community Based Day Centre, group outings and the shopper bus, have ceased.

Other Neighbourhood Link services, such as one-on-one social support and home help, will continue for time being. 

Your Elected Representatives

Elected Members can be contacted via email and telephone - follow this link to access contact details for your ward representative/s.

The Town will continue to make decisions fortnightly through a teleconference meetings.  Public Questions for upcoming Council Meetings can be submitted through the Town’s website.

If you need the Town’s services, we encourage residents, customers and ratepayers to:

  • Conduct transactions online where possible via our website eastfremantle.wa.gov.au
  • For information-based requests, access the Town website (above) or call (08) 9339 9339 rather than visiting the Town Hall.
  • If you have any questions or concerns about your own health or that of your immediate family and those you care for, you should contact the Public Health Information Line on 1800 004 599 or visit the Department of Health’s website.
  • The Town of East Fremantle will continue to update this page as information emerges.

If you need the following:

  • Compostable bags for your kitchen caddy
  • Rat Bait

Please call the Town on (08) 9339 9339 for more information.

Key Public Health Messages

  • The following behaviours should be promoted to practice good respiratory and hand hygiene:
  • wash hands regularly with soap and water for 20 - 30 seconds, or use an alcohol-based hand rub
  • wash your hands before and after eating,
  • don’t touch your face,
  • cough or sneeze into your elbow and dispose of used tissues immediately;
    • hand hygiene after coughing, sneezing or blowing nose
  • practice social distancing; refrain from hand shaking, keep one metre from others where possible; and
  • stay home if you are unwell: even if you don’t think you could have COVID-19

FAQs – Answers to Some Frequently Asked Questions

Will My Rubbish Bins Be Collected?

Yes.

General Community Care

Bulk buying is not necessary, and it puts strain on our local shops and their staff as well as other patrons.  Only purchase the supplies you would normally buy each week, that way you can ensure everyone has enough of life’s essentials, and shops are not overwhelmed with requests to stock high-demand items.

How can I support my community?

One of the key messages is that it is important that we all continue to look out for each other.

Neighbour to Neighbour – City of Fremantle

The Town of East Fremantle acknowledges the City of Fremantle for their support in sharing their ‘Neighbour to Neighbour’ program.  This program is designed to provide assistance to members of the community facing unprecedented challenges and increasing isolation due to COVID-19, including seniors, people with a disability, people from culturally and linguistically diverse (CALD) backgrounds and Indigenous people.  

Please follow this link to register for assistance.

Please follow this link to volunteer to help.

For more information please call the Town of East Fremantle’s Neighbour Link Support staff on (08) 9438 2978.

Informal neighbourly support

It’s a good idea to check in on others and reach out to those most at risk: neighbours living alone, the elderly and people with pre-existing medical conditions.  It’s a good idea to check in on others and reach out to those most at risk: neighbours living alone, the elderly and people with pre-existing medical conditions, but please do so without putting you or them at any risk of harm.  The best way to do this is to maintain a safe distance.  Make sure you confirm their telephone number so you can contact them during periods of isolation.  Check with them to see if they need your help to slowly stock up on essential items and fill prescriptions for essential medicines. If you feel that additional assistance might be required please suggest that they register for “Neighbour to Neighbour” (details above).

General Community Care

Bulk buying is not necessary, and it puts strain on our local shops and their staff as well as other patrons.  Only purchase the supplies you would normally buy each week, that way you can ensure everyone has enough of life’s essentials, and shops are not overwhelmed with requests to stock high-demand items.

How do I protect myself and others?


The Department of Health advises the most effective way to mitigate the risk of contracting Coronavirus is to practice good hygiene.

  • Stay home if you are experiencing a fever, cough, sore through, fatigue or shortness of breath

  • Wash your hands frequently and thoroughly with soap and water for at least 20 seconds. Dry your hands

  • Cover your coughs and sneezes with a flexed elbow

  • Avoid touching your face

  • Use and immediately bin tissues.

What Are The Symptoms Of The Virus?

Symptoms can range from mild illness to pneumonia. People with coronavirus may experience:

  • Fever
  • Cough
  • Sore throat
  • Fatigue
  • Shortness of breath
  • Flu like symptoms.

When Should I Seek Medical Attention?

To seek medical help from a doctor or hospital, call ahead of time to book an appointment. You will be asked to take precautions when you attend for treatment. Follow the instructions you are given.  Your doctor will tell you if you should be tested. They will arrange for the test.

You will only be tested if your doctor decides you meet these criteria:

  • You have returned from overseas in the past 14 days and you develop respiratory illness with or without fever
  • You have been in close contact with a confirmed COVID-19 case in the past 14 days and you develop respiratory illness with or without fever
  • You have severe community-acquired pneumonia and there is no clear cause
  • You are a healthcare worker who works directly with patients and you have a respiratory illness and a fever.

What Do I Do If I Have Been Told To Self-Isolate?

Useful Links

For information on how to help stop the spread of the virus, what to do if you have symptoms and for latest official medical advice see below:

Department of Health

About Coronavirus

Updated Monday 23 March 2020 - Town Hall Closed from Today Monday 23 March 2020

Health and Safety Prioritised, Essential Services Remain

With the continuing spread of the COVID-19 virus, and following the announcements by the State and Federal Government over the weekend in relation to containment measures, the Town of East Fremantle  administration office has closed its doors to the public from 4:30pm today, Monday 23 2020, until further notice.

I reiterate that essential services such as waste collection will be continued at this time.


Whilst the Town of East Fremantle administration office will be closed to the public, it will remain staffed and will continue to conduct business as usual.

To protect our residents, ratepayers, local businesses and our other customers and contractors, we ask that all contact is conducted via email, by telephone or online.

Special arrangements can be made for face-to-face service by appointment only (call 9339 9339), and will be subject to conditions and agreed upon on a case-by-case basis. We respectfully ask that such requests be restricted to urgent and essential business only.

The Town continues to closely monitor the advice from the Department of Health and  I ask the community to remain calm as local governments collectively respond to this unprecedented situation. 
 
This announcement follows the one made on 21 March 2020. 

Residents are reminded that the Town has various e-services available here on the website including access to a range of information on various subjects, including COVID-19, and online transactions such as paying rates and other fees and charges.
 
Town staff and Elected Members can be contacted via email and telephone - details are available here on the website.

Updated Friday 20 March 2020 - Town of East Fremantle to Close Town Hall 

Health and Safety Prioritised, Essential Services Remain

To ensure the safety and wellbeing of our staff and community, in response to COVID-19, the Town of East Fremantle is stepping up containment measures whilst retaining essential services.

As part of these containment measures, the Town's administration building will close its doors to the public at close of business Wednesday 25 March 2020, until further notice.

Mayor Jim O’Neill assured residents that the Town will continue essential services such as waste collection, the maintenance of the Town’s parks and gardens, and its Depot and Ranger services will be retained.

These are temporary, cautionary steps that we have taken to ensure as little disruption to our services as possible over the longer term, and with the health and safety of our community and our staff as paramount concern,’ he said.

“During this unprecedented health challenge, I urge you to take steps to ensure your health and safety and that of your loved ones.  Beyond this, we should think about our neighbours, friends and family who may be at risk due to pre-existing health conditions and keep in touch with a phone call or via social media.”

Mayor O’Neill has asked residents to continue to patronise local businesses as they face this challenge and to support them whenever possible, within safety guidelines.

Whilst the Town of East Fremantle Administration Office will be closed to the public, it will remain staffed and business as usual will be conducted, although it should be borne in mind that this is a particularly busy time as staff come to grips with this health challenge as they continue to serve the community.

To protect our residents, ratepayers, local businesses and our other customers and contractors, we ask that all contact is conducted via email, by telephone or online.

Special arrangements can be made for face to face service by appointment only (call 9339 9339), and will be subject to conditions and agreed upon on a case-by-case basis. We respectfully ask that such requests be restricted to urgent and essential business only.

This announcement follows one made on 17 March 2020, when the Town decided not host any public gatherings, programs or events, and that it would not send representatives to attend any external meetings, in keeping with advice issued by the Australian Government.

All scheduled Council and Committee meetings will remain in place and on schedule at this time, with the next Ordinary Council Meeting scheduled for 21 April 2020.  Please consult our website for any alterations to this meeting schedule.

Residents are reminded that the Town has various e-services available here on our website including access to a range of information on various subjects, including COVID-19 (below) and online transactions such as paying rates and other fees and charges - follow this link to our Online Payments page.

Town staff and Elected Members can be contacted via email and telephone - For details click here.

17 March 2020 - Town Cancels all Non-Essential Meetings and Events

Based on the advice from the Department of Health regarding the risks associated with COVID-19, the Town of East Fremantle has decided to cancel all upcoming (within the next four months) events and non-essential meetings, appointments and gatherings, excluding Council/Committee meetings at this stage. 

We apologise for any inconvenience, however the health and safety of our community, staff and volunteers is our main concern. 

The Town urges residents, businesses and workers to continue to instigate hygienic, healthy and safe practices whether at home or in the workplace.

We recommend keeping up to date on the Coronavirus through the following channels:

The Town will provide further updates as they become available via the Town’s Website, Facebook page, E-newsletter.

 If you require further information please do not hesitate to contact the Town of East Fremantle via telephone (08) 9339 9339 or email admin@eastfremantle.wa.gov.au